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Get Help

Need assistance with an Information Security issue? We are here to help.

Review this page for easy access to commonly requested security tasks.

Everyday tool composition

Submit requests

  • Exception requests
  • Security Design Review (SDR)
  • SSL certificates
  • Firewall changes
If you believe you see any abnormal behavior on your IT System, it is better to be safe than sorry. Report the incident to the Information Security Office (ISO) so we can help.

Report security issues

  • Security incidents
  • Lost or stolen data/devices
  • Suspicious email messages (e.g. phishing)
If you believe you see any abnormal behavior on your IT System, it is better to be safe than sorry. Report the incident to the Information Security Office (ISO) so we can help.

Education and training

Ready to up your cybersecurity awareness? We've got you covered. Check out our education and training opportunities.

  • Cybersecurity awareness month
  • Secure your space checklist
  • InfoSec chats

My Identity at Yale

Looking to make changes to your identity and access?

  • Change your NetID password
  • Manage your DUO/MFA devices
  • Learn about DUO Everywhere
  • Update your directory information

Need help with something else? Contact Information Security.