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Contact Us

Need assistance with an information security issue? We're here to help! Please reach out to us with any questions or concerns.


Did you know that for some security incidents, Yale has a limited amount of time to report it to authorities? Or that the clock starts ticking as soon as you suspect a security incident has occurred?

This makes it critical to report any suspected security incidents immediately.

Reporting urgent matters

For urgent matters, please call our 24/7 on-call number at (203) 627-4665. 

For more details on urgent matters, visit our Report an Incident page. This page explains suspicious behaviors and how to report them right away.

Report an Incident


Reporting suspicious emails or phishing messages

Reporting a phish is quick and simple using one of our options. Visit the Report a Suspicious Email page.

For more information on recognizing a phishing message, see our Click with Caution resources.

Report a Suspicious Email


For other suspected security issues

For other suspected security issues, contact the IT Help Desk. You can call the Help Desk at (203) 432-9000 or visit the IT at Yale Get Help page for additional contact options.


For general cybersecurity questions

For general cybersecurity questions, there are two ways to contact us:

  • Email the Information Security Office at
    Email Us
  • Message us on the Yale University Information Security Teams channel. A member of our team will contact you as soon as possible.
    Visit Our Teams Channel