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Cybersecurity can be a complicated topic. Please reach out to us with any questions.

For urgent matters, please call our 24x7 on-call number at 203-627-4665. 

For other suspected security incidents, contact the ITS Help Desk. You can call the Help Desk at 203-432-9000, or via email

For general cybersecurity questions, please email us. You can also message us on our Yale University Information Security Teams channel. A member of our team will contact you as soon as possible.

It is better to be safe than sorry. Report suspicious behavior immediately. Call our on-call number at 203-627-4665.

Learn how to recognize potential cybersecurity incidents

Visit our Report an Incident page. This page explains suspicious behaviors and how to report them right away.

For suspicious emails or phishing messages

Reporting a phish is quick and simple using one of our options.

  • Click on Report Message on the Outlook email banner and choose "phishing"(O365 users only).
  • Send full message headers to (EliApps, O365)
  • Call the Help Desk at 203-432-9000 so the message can be quickly blocked.

For more information on recognizing a phishing message, see Click with Caution.

Get help

Need assistance with an Information Security issue? We are here to help.

Review this page for easy access to commonly requested security tasks.

Get help