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YALE-MSS-3.1.1: Identify roles and responsibilities for your DR Plan

Standard:
YALE-MSS-3.1: Create a Disaster Recovery Plan

YALE-MSS-3.1.1:  Identify roles and responsibilities for your DR Plan 

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Details

Identify roles and responsibilities for carrying out your DR Plan. This can include anyone who is required to: 

  • assess impact of the outage
  • coordinate or restore the IT System to health, and
  • test the IT System functionality once the service is restored

Roles and responsibilities can be divided amongst your system support providers.  System support providers include anyone who plays a role in the delivery of the IT System. This can include Yale personnel or vendors/third-party support providers.  

Once you identify the roles and responsibilities, document the appropriate: 

  • contact information for each role 
  • escalation procedures 

Examples of system support providers that may play a role in your DR Plan can include:

  • Yale IT System owners
  • Yale IT System Support staff (e.g. DBAs, System Administrators, Developers, Storage Admins, Monitor Admins, Facilities, Electricians, etc)
  • The vendor or third party service that delivers all of or part of your IT System (e.g. Box for Secure Box)