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YALE-MSS-3.2.2: Validate that the contact information is accurate

Standard:
YALE-MSS-3.2: Test the Disaster Recovery Plan

YALE-MSS-3.2.2: Validate that the contact information is accurate

Low Risk Endpoint Not Required Moderate Risk Endpoint Not Required High Risk Endpoint Not Required Low Risk Server Not Required Moderate Risk Server Not Required High Risk Server Upcoming Required for HIPAA Low Risk Mobile Device Not Required Moderate Risk Mobile Device Not Required High Risk Mobile Device Not Required Low Risk Network Printer Not Required Moderate Risk Network Printer Not Required High Risk Network Printer Not Required

Details

Up-to-date contact information is critical to engage the right staff and vendors during a DR plan activation. Email and work phone numbers are not always adequate, since their related IT systems could be impacted.

Validate that contact information is accurate for the DR plan. Consider documenting several ways of communicating with contacts in a timely fashion.