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Action required - Security vulnerability for Apple devices

This information only applies to Apple devices.

Immediate action required: Please run all available updates on all Apple devices as soon as possible. All Yale ITS-managed computers running the Apple macOS operating system will be updated automatically. 

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IAM for Departments and Administrators

person working in an open office space

Looking to make changes to someone else's identity and access? We have put together the following information to help you.


Department administrators are often asked to perform identity and access tasks for others. This can include:

IAM@Yale gives people the right access to the right resources when they need it.

For information to maintain email-related identity items, refer to the self-help guides for Office 365 or EliApps email. This includes:

  • Add, change, or remove an email alias/address.
  • Create a shared email mailbox.
  • Create an email distribution list.
  • Establish a name or title override for email.

 Contact the ITS Help Desk if you need additional support. Contact the ITS Help Desk at 203-432-9000 or visit the ITS website.