Need assistance with an information security issue? We're here to help! Please reach out to us with any questions or concerns.
Did you know that for some security incidents, Yale has a limited amount of time to report it to authorities? Or that the clock starts ticking as soon as you suspect a security incident has occurred?
This makes it critical to report any suspected security incidents immediately.
Reporting urgent matters
For urgent matters, please call our 24/7 on-call number at (203) 627-4665.
For more details on urgent matters, visit our Report an Incident page. This page explains suspicious behaviors and how to report them right away.
Reporting suspicious emails or phishing messages
Reporting a phish is quick and simple using one of our options. Visit the Report a Suspicious Email page.
For more information on recognizing a phishing message, see our Click with Caution resources.
For other suspected security issues
For other suspected security issues, contact the IT Help Desk. You can call the Help Desk at (203) 432-9000 or visit the IT at Yale Get Help page for additional contact options.
For general cybersecurity questions
For general cybersecurity questions, there are two ways to contact us:
- Email the Information Security Office at email@example.com.
- Message us on the Yale University Information Security Teams channel. A member of our team will contact you as soon as possible.
Visit Our Teams Channel